Order Tracking and Customer Service

Click here to check status of an existing order

Click here to access online customer support where you can contact us online.

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Check the status of an order

If you have already placed an order through our website and would like to check its status, please use the following links to access the appropriate order-tracking website for your order.

I ordered a cell phone with a service plan
Please use the following links if you ordered a wireless phone, smartphone, laptop wireless card, netbook, or other wireless device along with a wireless service plan through AT&T, T-Mobile, Sprint, Alltel, Verizon Wireless, or another major wireless carrier:

Order Tracking through Simplexity (for orders with a 10-digit order number, placed through Simplexity, aka., cellstores.com)
Order Tracking through LetsTalk (for orders with a 9-digit order number, placed through LetsTalk)

I ordered satellite tv service
Use the following links if you placed an order for Dish Network satellite TV through our website:

Dish Network Order Tracking (through VMC Satellite)

Contact Customer Service

If you need to contact customer service about an order already placed through our website, please use the links above (under Check the status of an order) to access the appropriate customer service portal. If you have not placed an order and would like to do so over the phone, please shop our website and click on the phone or product you are interested in, and then click the order by phone button to retrieve the appropriate toll-free number.